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- • Support deals only with issues related to the JOX UP resource
- • It is forbidden to solve more than one problem in support for the same application. To solve another question or another problem, create a new application
- • Applications containing obscene, rude language or insults are not accepted
- • Correctly formulated your question will allow you to quickly and accurately resolve your question
All support tickets that do not meet the rules can be deleted or left unanswered
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- Department
The technical support department handles technical issues and provides technical assistance to customers related to the service
The finance department deals with orders, payments and other finance-related questions
The development department focuses on improving, developing and increasing the efficiency of the service
The moderation department is managed by the site moderators. All tickets sent to this department are reviewed directly by moderators.
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Working hours
- We work daily:
Mon–Fri: 9:00–21:00
Sat/Sun: 10:00–15:00
At other times, the schedule is flexible
- We take an individual approach to every question or problem to achieve the most effective result